Frequently asked questions We have the answers
Through expertise as a master gold- and silversmith, qualification as a diamond appraiser and European Gemmologist as a professional member of the German Gemmological Association (F.G.G.EG), this is the case.
If a sample ring is available, the diameter can be determined using a measuring device (e.g. ruler, caliper ...) and multiplied by 3.14. This gives you the circumference in mm and an approximate ring width. There are also other solutions which we can organise with you individually to suit your situation - please feel free to contact us!!
We work in the classic manner in gold, silver and platinum. We use 585 to 950 alloys.
There are many different types of watch batteries, which differ in dimensions and power, among other factors. To determine which battery is suitable for your watch, the watch usually has to be opened. This often requires special equipment, the handling of which needs to be learned. We will be happy to carry out the complete change for you - this also prevents damage to the movement and the case.
We are happy to offer you incised engravings, hand engravings and laser engravings! Different techniques are used for different situations. We will determine together which option is suitable for you - contact us!
Having our own workshop facilities, staffed by skilled goldsmiths, it is possible for us to make almost any alteration or reworking.
Counter question: How expensive is a car? You understand: The price of a piece of jewellery always depends on various factors such as alloy, weight, working time etc. You are always invited to have us prepare an individual offer for you on site.
Since jewellery can be made of different materials, each piece of jewellery requires its own individual care. Starting with the simple jewellery cloth up to machine processing. Together we will find out what the optimal care for your piece of jewellery looks like. Get in touch with us!
As a matter of fact, we do! We will be happy to walk the path with you from consultation to individual production in our in-house master workshop.
Allergy to nickel is widespread and common knowledge, which is why we completely avoid using nickel in all our products.
You can express love in carats - Unknown customer to her husband
An engagement ring should first and foremost be a piece of jewellery that pleases the future wife. With an optical direction, different stones and their quality features, a wide price range can be realised. Take a look around our shop – we will be happy to advise you.
We have a small selection of classic engagement rings in stock. Furthermore, almost all of our engagement rings are custom-made and tailored to your wishes.
Yes, according to the current situation with appointment and official Covid-19 negative test (up to date), as the mask is removed when piercing the ears.
You are welcome to contact us by e-mail. We like to maintain old traditions of courtesy - so we look forward to a personal first contact.
our question still remains open? Simply contact us!Contact us